Monday, December 1, 2008

Chapter 13 CRCB Exercise 13a

Knowledge Level Questions

Read each question and choose the best answer from the choices given.

1. What example is used to illustrate an inappropriate way of disagreeing with another group member?
b. Your proposal is the work of a fool with one eye and half a brain.

2. Which of the following is not a rule of proactive conflict management?
c. Employees with the most seniority are best at making a decision that affects us all.

3. According to the excerpt, why is conflict constructive?
a. Because every person has the right to disagree, if necessary.

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